Kohinoor care worker providing home care
What We Offer

Our Care Services

Every service we provide is tailored to the individual — delivered with warmth, professionalism, and a genuine commitment to dignity and independence.

At Kohinoor Community Care, we offer a comprehensive range of domiciliary care services across Southend-on-Sea and the surrounding areas of Essex. Whether you need a few hours of support each week or full-time live-in care, we are here to help.

All care is delivered by our fully trained, DBS-checked team and underpinned by individual care plans developed in partnership with clients and their families.

01

Personal Care

Dignified, respectful support with daily personal hygiene and grooming.

Our personal care service provides compassionate, hands-on support with all aspects of daily personal hygiene — including bathing, showering, dressing, grooming, and oral care. We understand that receiving personal care can feel vulnerable, which is why our carers are trained to deliver every visit with the utmost dignity, sensitivity, and respect. Care is always tailored to the individual's preferences and routines.

Bathing, showering, and personal hygiene
Dressing and undressing
Grooming, hair care, and oral hygiene
Continence care and catheter support
Skin care and pressure area monitoring
Morning and evening routines
02

Medication Support

Safe, accurate medication prompting and administration by trained staff.

Managing medications correctly is critical to health and wellbeing. Our trained care staff can provide medication prompting, reminders, and — where authorised — administration of prescribed medications. We maintain detailed medication records and work closely with families and healthcare professionals to ensure continuity and safety. Our carers are trained in medication management and follow strict protocols.

Medication prompting and reminders
Administration of prescribed medications
Medication record keeping
Liaison with GPs and pharmacies
Monitoring for side effects or changes
Support with medication compliance
03

Companionship

Meaningful social connection to support emotional wellbeing and reduce isolation.

Loneliness and social isolation can have a profound impact on health and quality of life. Our companionship service provides regular, meaningful social interaction — whether that's conversation over a cup of tea, help with hobbies and interests, accompanying clients to appointments or social activities, or simply being a friendly, familiar face. We match clients with carers who share similar interests wherever possible.

Friendly conversation and social interaction
Accompanying to appointments and outings
Support with hobbies and leisure activities
Reading, games, and mental stimulation
Help with correspondence and technology
Emotional support and wellbeing checks
04

Dementia Care

Specialist support for those living with dementia, focused on familiarity and dignity.

Living with dementia presents unique challenges for both individuals and their families. Our specialist dementia care is delivered by carers who have received dedicated dementia awareness training. We focus on creating a calm, familiar environment, maintaining established routines, and using person-centred approaches that respect the individual's life history, preferences, and identity. We work closely with families to ensure a consistent, reassuring presence.

Person-centred dementia care planning
Routine-based care to reduce anxiety
Cognitive stimulation and reminiscence activities
Safe supervision and risk management
Family liaison and carer support
Coordination with memory services and GPs
05

Respite Care

Planned or emergency cover giving family carers a well-earned break.

Family carers do an extraordinary job, but everyone needs time to rest and recharge. Our respite care service provides planned or emergency cover so that family carers can take a break with complete peace of mind. Whether you need a few hours, a full day, or longer-term cover, we will step in seamlessly to maintain your loved one's care routine and ensure continuity of support.

Planned regular respite visits
Emergency and short-notice cover
Full continuity of existing care routines
Overnight and weekend respite
Support during hospital discharge
Flexible scheduling to suit family needs
06

Live-in Care

Round-the-clock support from a dedicated carer living in the home.

Live-in care provides a genuine, person-centred alternative to residential or nursing home care. A dedicated, fully trained carer lives in the client's home, providing round-the-clock support, companionship, and assistance. This allows individuals to remain in the comfort and familiarity of their own home, surrounded by their belongings, pets, and community — while receiving the level of care they need. Live-in care is ideal for those with complex needs or those who simply prefer continuous support.

Round-the-clock care and supervision
Full personal care and medication support
Meal preparation and household tasks
Companionship and social engagement
Support with complex or high-dependency needs
Regular carer reviews and family updates

Not Sure Which Service You Need?

Every situation is different. Our team will carry out a free, no-obligation care assessment to understand your needs and recommend the right level of support. There's no pressure — just a friendly conversation to help you find the best way forward.